Iseer & Co. Compliance, Trust, and Safety Center
The modern technological landscape demands more than mere adherence to legal statutes; it requires a foundational commitment to trust, security, and ethical conduct. Leading technology firms no longer treat compliance as a peripheral checklist but have strategically repositioned it as a core pillar of their value proposition, often manifested in comprehensive "Trust Centers". This approach recognizes that for enterprise clients and the public alike, the ability to articulate and verify a principled stance on safety and ethics is a critical differentiator and an essential tool for risk mitigation. At Iseer & Co., our compliance framework is architected to be a testament to this principle, providing transparent, verifiable, and robust assurances to our customers, partners, and regulators worldwide.
Trust & Safety First
Our comprehensive compliance framework ensures the highest standards of security, privacy, and ethical AI governance.
Enterprise-ready compliance
A Statement from the Office of the General Counsel
Iseer & Co. is unequivocally committed to conducting its global operations in a manner that is lawful, ethical, and fundamentally responsible. This commitment is not a reactive posture but a proactive integration of core principles into our corporate identity and product development lifecycle. Our approach is built upon four foundational pillars:
Security by Design and Default
We are committed to the principle of integrating robust security measures throughout the entire product and service lifecycle, from initial conception and architectural design through development, deployment, and ongoing maintenance. This methodology aligns with the rigorous frameworks of internationally recognized Information Security Management Systems (ISMS), such as ISO/IEC 27001, ensuring that security is an inherent quality of our offerings, not an afterthought.
Privacy as a Fundamental Right
Iseer & Co. acknowledges and respects privacy as a fundamental human right. This principle serves as the bedrock of our data protection practices and informs our compliance with stringent global data protection regimes, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA) in the United States.
Responsible Innovation
As a pioneer in advanced technologies, particularly in the field of Artificial Intelligence (AI), we pledge to develop and deploy our systems in a manner that is safe, accountable, and aligned with human values. Our governance framework is designed to anticipate and mitigate the novel risks associated with AI, reflecting the principles-based approaches of industry leaders who prioritize ethical considerations alongside technological advancement.
Principled Governance and Transparency
We are dedicated to maintaining a system of robust internal governance and fostering transparent communication with our stakeholders. This includes providing clear, accessible information regarding our compliance posture, operational practices, and the mechanisms through which we ensure accountability across the organization.
Security and Data Protection Framework
Iseer & Co. has implemented a comprehensive suite of technical and organizational measures (TOMs) designed to protect the confidentiality, integrity, and availability of customer data. These measures are not just compliance obligations; they are presented as a portfolio of enterprise-ready features, recognizing that sophisticated security controls are a key differentiator in the B2B market. Enterprise security and procurement teams require specific, verifiable controls that integrate with their existing infrastructure, and our framework is designed to meet these exacting standards.
Architectural Philosophy
Our security architecture is founded upon the modern principles of "Zero Trust" and "Defense-in-Depth." The Zero Trust model assumes no implicit trust and continuously validates every stage of a digital interaction. This is complemented by a Defense-in-Depth strategy, which layers security controls across our applications, networks, and infrastructure to provide redundant protection against a wide range of threats.
Data Encryption
At Rest
All customer data stored within Iseer & Co.'s production environment is encrypted at rest using the AES-256 standard, a robust cryptographic algorithm widely recognized as a best practice for data protection.
In Transit
All data transmitted between a client and Iseer & Co. services, as well as between our internal services and any third-party subprocessors, is encrypted in transit using Transport Layer Security (TLS) version 1.2 or higher. This protocol ensures that data cannot be intercepted or altered during transmission.
Infrastructure Security
Iseer & Co.'s services are hosted in state-of-the-art data centers managed by leading cloud infrastructure providers. These facilities are compliant with rigorous international standards, including SOC 2 and ISO/IEC 27001, and feature extensive physical and environmental security controls. Our network is protected by a multi-layered security stack that includes firewalls, intrusion detection and prevention systems (IDS/IPS), and continuous vulnerability scanning.
Secure Development Lifecycle (SDLC)
We adhere to a formal SDLC process that embeds security into every phase of development. This includes conducting threat modeling during the design phase, performing static and dynamic code analysis, mandating peer code reviews for security vulnerabilities, and actively managing supply chain risks associated with third-party software components.
Third-Party Validation
To provide independent assurance of our security posture, Iseer & Co. engages independent third-party security firms to conduct regular penetration tests and adversarial red team exercises against our infrastructure and applications. All findings are tracked, prioritized, and remediated in a timely manner.
Responsible Artificial Intelligence (AI) Governance
The development and deployment of Artificial Intelligence carry a profound responsibility to ensure these powerful technologies are built and used in a manner that is safe, fair, and worthy of trust. In a legal landscape that is still evolving, establishing a clear, defensible "standard of care" is not only an ethical imperative but a critical component of liability mitigation. By publicly codifying and operationalizing a set of AI principles, a company creates both an internal benchmark for responsible conduct and an external standard that can demonstrate due diligence. Iseer & Co.'s AI Governance program is designed to meet this standard.
Iseer & Co. AI Principles
Our approach to AI is guided by a set of core principles that inform every stage of the AI lifecycle, from research and development to deployment and monitoring. These principles are aligned with established industry best practices and serve as the ethical constitution for our AI work.
Fairness
We are committed to designing, training, and testing our AI systems to mitigate unfair bias and avoid inequitable impacts on individuals and groups, particularly those from historically marginalized communities.
Reliability and Safety
We strive to ensure our AI systems perform reliably, predictably, and safely across a wide range of conditions. This includes building systems that are robust against adversarial manipulation and that fail gracefully in unanticipated scenarios.
Privacy and Security
Our AI systems are architected to be secure and to respect individual privacy. This principle is a direct extension of our comprehensive data protection framework, ensuring that AI-driven processes adhere to the same rigorous standards of data protection.
Inclusiveness
We endeavor to design AI systems that are accessible to and empower people from all backgrounds and abilities, reflecting the full spectrum of human diversity.
Transparency
We are committed to making our AI systems understandable. Where appropriate and feasible, we provide documentation on their intended use, capabilities, and limitations. This includes the use of transparency artifacts, such as "System Cards" or "Model Cards," to provide clear, structured information about our models.
Accountability
We affirm that humans are ultimately accountable for the design and operation of our AI systems. We build our systems with appropriate mechanisms for human oversight and control, ensuring that technology remains in service of human goals.
Regulatory Attestations and Certifications
Iseer & Co. is committed to validating its security, privacy, and compliance controls through independent, third-party audits and certifications against internationally recognized standards. These attestations provide our customers with objective assurance that our practices meet or exceed industry best practices. We maintain an annual audit cycle for our key certifications to ensure continuous compliance.
Compliance Certifications and Attestations
The following table provides a centralized overview of our current compliance portfolio. For enterprise customers, this serves as a critical due-diligence artifact, streamlining the vendor assessment process by providing a clear, "single pane of glass" view of our verified compliance posture.
SOC 2 Type 2
Certified (Annual Audit Cycle: Jan 1 - Dec 31)A report from an independent auditor on the design and operational effectiveness of controls relevant to the Trust Services Criteria of Security, Availability, Confidentiality, and Privacy.
ISO/IEC 27001:2022
CertifiedThe international standard specifying the requirements for establishing, implementing, maintaining, and continually improving an Information Security Management System (ISMS).
View Certificate →ISO/IEC 27017:2015
Conforms (Covered under ISO 27001 audit)A code of practice providing additional guidance on information security controls applicable to the provision and use of cloud services.
View Certificate →ISO/IEC 27018:2019
Conforms (Covered under ISO 27001 audit)A code of practice focused on the protection of personally identifiable information (PII) in public cloud computing environments.
View Certificate →ISO/IEC 27701:2019
CertifiedAn extension to ISO 27001 for privacy information management, providing a framework for a Privacy Information Management System (PIMS).
View Certificate →HIPAA
BAA Available for applicable servicesThe U.S. Health Insurance Portability and Accountability Act. Iseer & Co. enables HIPAA compliance for covered entities and their business associates subject to the execution of a Business Associate Agreement (BAA).
GDPR / UK GDPR
CompliantThe EU and UK General Data Protection Regulations. Our practices are designed to support customer compliance. Our commitments are outlined in our DPA.
View Certificate →CCPA / CPRA
CompliantThe California Consumer Privacy Act, as amended by the California Privacy Rights Act. Our practices are designed to support customer compliance.
View Certificate →Governing Legal Documentation
This section provides direct access to the core legal agreements and policies that govern the use of Iseer & Co.'s services. These documents are not merely legal formalities; they are actively scrutinized by customer legal and compliance teams during procurement. In particular, the Data Processing Addendum (DPA) and the Subprocessor List are critical due diligence artifacts required for customers to fulfill their own regulatory obligations under laws like the GDPR. Providing clear, comprehensive, and easily accessible documentation is a key component of our commitment to transparency and helps accelerate the customer onboarding process.
Privacy Policy
Details our data collection, use, and sharing practices, and informs users of their privacy rights.
View DocumentData Processing Addendum (DPA)
A legally binding agreement that governs our processing of personal data on behalf of our customers. It incorporates Standard Contractual Clauses (SCCs) as a valid mechanism for international data transfers where applicable.
View DocumentAcceptable Use Policy (AUP)
Defines prohibited uses of our services to prevent abuse, illegal activity, and ensure platform safety and integrity.
View DocumentService Level Agreement (SLA)
(If applicable) Documents our commitments regarding service availability and performance for specific service tiers.
View DocumentSubprocessors
A comprehensive and up-to-date list of all third-party subprocessors engaged by Iseer & Co. to process customer data. The list specifies the legal entity, the purpose of the subprocessing activity, and the geographic location of data processing, as required by GDPR Article 28.
View DocumentTransparency and Disclosure Policies
Iseer & Co. is committed to principled transparency in its handling of external requests for information and its collaboration with the global security community. These policies are strategic instruments designed to build and maintain trust with key stakeholders. A clear Law Enforcement Request Policy reassures users that their data is protected by due process, while a robust Vulnerability Disclosure Policy transforms potential adversaries into collaborative allies, strengthening our collective security.
Law Enforcement Request Policy
Iseer & Co. is committed to protecting user privacy while respecting the legitimate and lawful requests of government and law enforcement agencies. We do not voluntarily disclose user data; all requests must be supported by valid legal process.
- Legal Process Requirements
- Request Validation
- User Notification Policy
Vulnerability Disclosure Policy (VDP)
We believe that collaboration with the security research community is essential to maintaining a secure platform. We welcome and value the contributions of independent security researchers in helping us identify and remediate potential vulnerabilities.
- Commitment
- Safe Harbor
- Scope
Frequently Asked Questions
Iseer maintains SOC 2 Type 2, ISO/IEC 27001:2022, ISO/IEC 27017:2015, ISO/IEC 27018:2019, and ISO/IEC 27701:2019 certifications. We also provide HIPAA compliance support and maintain GDPR/UK GDPR and CCPA/CPRA compliance.
We implement a comprehensive security framework including Zero Trust architecture, AES-256 encryption at rest, TLS 1.2+ encryption in transit, multi-factor authentication, and regular third-party security audits. Our infrastructure is hosted in SOC 2 and ISO 27001 compliant data centers.
Our AI governance is built on six core principles: Fairness, Reliability and Safety, Privacy and Security, Inclusiveness, Transparency, and Accountability. We conduct rigorous risk assessments, implement human oversight mechanisms, and maintain transparency artifacts for our AI systems.
We require valid legal process for all data disclosures. Basic subscriber information requires a subpoena, while content data requires a search warrant. We notify users of requests unless legally prohibited and publish transparency reports on government requests.
We welcome security researchers to report vulnerabilities through our responsible disclosure program. We provide safe harbor for good-faith research, acknowledge reports within 3 business days, and work to remediate issues within 90 days. We offer public recognition for valid reports.
All our legal documentation including Terms of Service, Privacy Policy, Data Processing Addendum, Acceptable Use Policy, and Subprocessor List are publicly available. Links to these documents are provided in our compliance center for easy access.
For enterprise customers, we maintain a strict 'Enterprise Data Firewall' - your data is never used to train our general-purpose models. Consumer users can opt out of model training through our privacy controls. Any use of enterprise data for model improvement requires explicit opt-in agreements.
We maintain an annual audit cycle for our key certifications and continuously monitor regulatory developments. Our compliance framework is regularly updated to reflect new requirements and best practices, with transparent communication to customers about any material changes.
Ready to Learn More About Our Compliance?
Contact our compliance team to discuss your specific requirements and learn how Iseer can meet your enterprise security and regulatory needs.